Privacy Policy

Last Modified September, 2026 

Welcome to insiteinsoles.com (the “Site”), which is owned and operated by Insite Performance LLC (“Insite Performance”, “we,” “us,” or “our”).  This Privacy Policy (“Privacy Policy”) explains how Insite Performance collects, uses, and shares your Personal Information which is any information that relates to an identified or identifiable natural person, or as otherwise defined under applicable law (“Personal Information”). This Privacy Policy applies when you use and interact with the Site.

Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to Insite Performance’s collection, use and disclosure of Personal Information and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Site in any way and should immediately exit it. This Policy is incorporated into and subject to our Terms of Use. 

 

Privacy Policy Updates

We may periodically revise this Privacy Policy at any time, by posting an amended Privacy Policy on the Site. Your continued use of the Site after any revisions means you consent to and accept the revised Privacy Policy. 

 

Collection of Information 

We collect Personal Information and other information that you provide to us and that we gather through automated means. 

 

Information You Provide 

We collect Personal Information and other information when you interact with the Site, such as when you contact us through the Site. The information collected may include but is not limited to:

  • Name, 
  • Email address, 
  • Company, and 
  • Reason for contacting us. 

You do not have to provide this information to access or use the other sections of the Site.   

 

Automatically Collected Information

By choosing to use the Site, you agree to provide Insite Performance with certain information, including Personal Information, which is automatically created, collected, and recorded by your use of the Site (collectively “Usage Information”). Insite Performance uses third parties, including HubSpot and Google Analytics, to collect Usage Information which may include: 

  • IP Address 
  • Geolocation information; 
  • Browser type and version; 
  • Device type and settings;
  • Internet service provider; 
  • Mobile carrier;
  • Unique identifiers on mobile devices;
  • Pages and files viewed, time spent on them and links clicked;
  • Websites you visited before and after visiting the Site;
  • Searches performed;
  • Time zone;
  • Operating system and system configuration information; 
  • User demographics; and
  • Date and time stamps associated with your usage.

 

While all of this information can be associated with the IP address your computer had while you visited the Site, it will not be associated with you as an individual or associated with any other information you may submit through the Site, or that we may store about you for any other purpose. We may use this information to generate aggregate statistics about visitors to our Site.

 

To learn more about how HubSpot uses data, visit HubSpot’s Privacy Policy. 

 

To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” 

 

Cookies and Similar Technology 

Cookies 

Insite Performance and our third-party service providers, such as Google, use cookies and similar technologies such as pixels, web beacons, access logs, and local storage to collect Personal Information and Usage Information related to your online activities. 

 

Cookies are small files that are stored on your computer and automatically collect certain information from you. Cookies identify and recognize your browser or device. 

 

We use necessary, functional, analytic, performance and advertising cookies.  Necessary cookies are required to enable the basic features of the Site. Functional cookies help perform certain functions such as sharing the content of the website on social media platforms and collecting feedback. Performance cookies are used to understand and analyze website performance in order to deliver a better user experience. Analytic cookies count visits and traffic sources to understand how you use the Site in order to measure and improve its performance and functionality. Advertising cookies are used to provide visitors with customized advertisements based on pages visited and to analyze the effectiveness of our ad campaigns.

 

Embedded Content and Social Media Widgets  

The Site may contain embedded content (e.g., videos) and Social Media Widgets (e.g., LinkedIn). Embedded content may place third party cookies on your device that track your online activity to enhance your experience or assess the success of their application. Social Media Widgets allow us to integrate social media functions into the Site. These widgets may place third party cookies on your device for tracking and advertising purposes. 

 

Most browsers provide you with the ability to block, delete, or disable cookies. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info. If you choose to reject cookies, some features and functionality of the Site may be limited or unavailable. If you would like to learn more about cookies, please refer to the following website: http://www.allaboutcookies.org/

 

Do Not Track 

Some web browsers have a “Do Not Track” preference that transmits information to websites you visit indicating that you do not want your activity to be tracked. We do not respond to browser initiated “Do Not Track” signals at this time as there is no standard for how online services should respond to such signals.  However, Insite Performance treats Global Privacy Control signals as opt-out of sale and opt out of targeted/cross-context behavioral advertising requests under applicable state laws (e.g., California Consumer Privacy Act).

 

How We Use Your Personal Information  

Information we collect is used as described in this Privacy Policy or as otherwise disclosed to you. These purposes include to: 

  • Enable your use of the Site; 
  • Provide you with information, products, or services that you request from us; 
  • Communicate with you, including sending marketing messages and messages about the availability of our Site, security, or other service-related issues;
  • Provide you with internet-based advertisements that we believe to be of interest to you; 
  • Review, improve, and monitor our website and online services and assess trends, interests, and the demands of clients. 
  • Provide customer service and engage in quality control activities concerning our products and services;
  • Respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes; 
  • Protect our rights, privacy, safety and property and the rights, privacy, safety and property of others; and
  • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding; and
  • In other ways for which we provide specific notice at the time of collection. 

 

Sharing Information 

Insite Performance Affiliates

We share the information we collect within Insite Performance LLC, which includes all Insite Performance affiliates. Insite Performance and its affiliates may use the information to offer you products and services that may be of interest to you. 

 

Service Providers.

We may share your Personal Information and Usage Information with certain trusted third parties that we engage to perform functions and provide services to us, including, without limitation, website management, database storage and management, customer relations and support, data analysis, and marketing and social media services. 

 

Other Third Parties.

We also may share your Personal Information and other information with third parties as follows: 

  • to satisfy any applicable law, regulation, legal process or governmental request; 
  • to detect, prevent or otherwise address fraud, security or technical issues; 
  • to prevent a crime or protect national security; 
  • to protect the rights, property or safety of us, our users or others; or
  • in connection with a financing or a sale, acquisition, merger, restructuring or any other transaction involving a change of control in our business, including but not limited to a bankruptcy or similar proceeding. 

 

Safeguarding of Information 

Insite Performance strives to use appropriate security measures and to use service providers that follow industry standards to protect the privacy and security of your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee the security of Personal Information, or that unauthorized access, hacking, data loss or other breaches will never occur. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR PERSONAL INFORMATION OR OTHER DATA.

 

Third Party Websites and Services    

Links from the Site to websites and other online services operated by third parties may be provided for your convenience. You acknowledge and agree that we are not responsible for the availability of third party sites or services, do not endorse, and are not responsible or liable for any content, services or other materials on, available through, or provided by such sites or services. Please note that this Privacy Policy does not apply to such third party websites and services and Insite Performance is not responsible for the practices and policies, including privacy practices and policies, of such third parties. Therefore, you should be aware when you leave the Site and review the privacy practices and policies of such third parties prior to providing your Personal Information in connection with such websites or services.

 

Information on Children   

We do not intend for the Site to be used by children under the age of 18, nor do we intentionally collect or solicit any Personal Information from children under the age of 18. If you are under the age of 18, please do not provide us with any information and promptly exit the Site.

 

How Long Do We Keep Your Personal Information

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain information that does not identify you indefinitely.

 

California Residents

If you are a California resident, you may have certain rights related to your Personal Information. 

“Shine the Light Law” 

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of the Company to third parties for the third parties’ direct marketing purposes. Requests may be made once per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. Insite Performance does not disclose information to third parties for their marketing purposes. 

 

California Consumer Privacy Act

The California Consumer Privacy Act (“CCPA”) requires certain notices and provides certain rights to California residents in regard to their Personal Information. These notices and descriptions of these rights are presented below.

 

Categories of personal information Insite Performance collects 

As described above, Insite Performance may collect the following categories of Personal Information about website visitors:

  • Identifiers such as first and last name, age, email address, and IP address. 
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name.
  • Internet or other similar network activity, such as IP address, device data, browser type, operating system, time zone, timestamps, referring source.
  • Geolocation
  • Company Name and Job Title 

 

Categories of sensitive personal information Insite collects 

The CCPA provides the right to limit the use of your sensitive personal information to that which is necessary for you to participate in use of the Site. 

 

Purposes for which Insite Performance collects and uses categories of personal information

  • Performing services, including providing customer service, providing analytics services, providing storage, or providing similar services;
  • Undertaking activities to verify or maintain the quality and/or safety of our products and to improve, upgrade, or enhance our products.

 

In the preceding 12 months, Insite Performance has not sold or shared, as defined under the CCPA, the Personal Information collected in connection with use of the Site. 

 

Categories of Personal Information Insite Performance Discloses for a Business Purpose

In the preceding 12 months, Insite Performance has disclosed Identifiers, Customer Records, Internet or similar network activity, and geolocation for the purposes described in this Privacy Policy. Disclosure is for business purposes related to website operation, maintenance and improvement, customer service, analytics, and advertising and marketing services. Disclosure is made to Insite Performance affiliates, service providers, and third parties to whom you authorize disclosure in connection with the products and services we provide to you.

 

Rights under the CCPA 

Under the CCPA, California residents have the following rights regarding their Personal Information.

  • Access: You have the right to request, twice in a 12-month period, that we disclose to you the Personal Information or categories of Personal Information we have collected, used, disclosed, and sold or shared about you, with certain exceptions. 

 

  • Correction: You have the right to request that we correct the Personal Information we maintain about you, if that information is inaccurate. 

 

  • Deletion: Subject to certain exceptions, you have the right to request that we delete certain Personal Information we have collected from you.

 

  • Opt-out of sale or share for cross-context behavioral advertising: 

We do not sell or share, for cross-context behavioral advertising, Personal Information. Therefore, the opt-out right is not applicable.

 

Exercising Your Rights
To exercise the CCPA rights described above, please submit a verifiable consumer request to us at: [email protected]. 

 

Only you, or a person registered with the California Secretary of State that you authorize in writing to act on your behalf, may make a verifiable consumer request related to your Personal Information. An authorized agent must confirm their own identity directly with us.

The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. For all requests, please include your name, street address, city, state, and zip code. We are not responsible for notices that are not sent properly or that do not have complete information.

 

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. 

 

Sources of Personal Information 

 

Residents of U.S. States Other Than California

For residents of states other than California, you may have certain rights related to your Personal Information including the right to access, correct, transfer, or delete such information, to object to certain processing, and to opt-out of sale or sharing. To inquire about these rights, please contact us at [email protected].  Note that rights vary by state and some rights are inapplicable to Insite Performance’s business practices.

 

Residents of Countries Other Than the United States of America

If you are a resident of a country other than the United States, you may have certain rights related to your Personal Information including the right to access, correct, transfer, or delete such information, to restrict or object to certain processing, withdraw consent to processing, opt-out of automated decision-making, and lodge a complaint with a data protection authority. To inquire about these rights, please contact us at [email protected]. 

 

International Transfers 

The Site is operated from our offices in the United States. If you access the Site from outside of the United States, you acknowledge and agree that your Personal Information may be transferred to and maintained on computers and servers located outside of your jurisdiction where the privacy laws may be different from those in your jurisdiction. If you choose to use the Site, you freely and specifically consent to the transfer of your Personal Information, including automatically collected information, outside of your jurisdiction and the collection, use and potential disclosure of such information in accordance with the laws of that jurisdiction and this Privacy Policy. 

 

Contact

If you have questions about this Privacy Policy, please contact us through one of the following methods:

Attn: Senior Marketing Manager

Insite Performance
3612 Lafayette Road, Dept 5 
Portsmouth, NH 03801 
603.433.6723 
https://insiteinsoles.com/contact/